Revisions and Approval

Last Updated: 26 October 2026

At Lovestoria, we believe your artwork should beautifully reflect the people, pets, and memories that matter most to you.

1. Artwork Review

Once your painting is completed, we will share clear photographs of the finished artwork together with photographs documenting its painting process.

You will have the opportunity to review the completed painting before it is shipped.

2. Unlimited Reasonable Revisions

We offer unlimited reasonable revisions before shipping.

Reasonable revisions may include:

  • Adjustments to colours, tones, and selected details.

  • Refinements to facial features or pet characteristics.

  • Minor background improvements.

  • Corrections to details that do not match the agreed reference or instructions.

Our goal is to work with you until you are happy with the final result.

3. Significant Changes

Requests that substantially change the original artwork may fall outside the scope of reasonable revisions.

Examples include changing the main subject, replacing the original reference photograph with a substantially different one, adding multiple new subjects, or requesting a complete redesign.

These changes may require additional charges or production time. We will discuss any additional costs with you before proceeding.

4. Additional Revision Time

Oil paintings require natural drying between certain painting stages.

Some revisions can only be completed after the existing paint has sufficiently dried.

As a result, revisions may extend the estimated production timeframe.

5. Final Artwork Approval

We will request your approval of the finished artwork before shipping.

Once you approve the painting, we will proceed with the necessary final preparation, packaging, and dispatch.

6. Changes After Approval

Additional changes requested after final approval may not be possible once the artwork has entered final preparation or shipping.

If changes are still possible, additional costs and delays may apply.

7. Handmade Characteristics

Each painting is an original handmade artwork.

Natural brushwork, oil paint texture, and subtle artistic variations are part of its unique character and may differ from digitally produced images.

8. Your Satisfaction

We are committed to providing a thoughtful, collaborative experience throughout the creation of your artwork.

If you have concerns about your painting, please contact us before final approval so we can work together toward a suitable outcome.

9. Contact

Please email to info@lovestoriaartworks.com.au